FAQs

Answers to your frequently asked questions. 


*Thank you to the City of Berkeley. Questions and answers were adapted from their Shelter in Place FAQs. 

Frequently Asked Questions

Have a question that you don’t see here? Email us at info@cityofsebastopol.org.

Where can I find answers if I have a question that I do not see listed here?
What does the Shelter in Place Order do?
What does it mean to “shelter in place?”
What is the difference between “sheltering in place” and “social distancing”?
Should I stock up on food, necessities like toilet paper, and on medicines?
When does the Order go into effect?
How long does the Shelter in Place Order last?
Can the Shelter in Place Order be changed?
Where is the Shelter in Place Order in effect?
Who issued the Shelter in Place Order?
Is the Shelter in Place Order mandatory or is it just guidance?
Why is the Shelter in Place Order in place?
Why now?
Why are county Public Health Officers issuing an order that shuts down so many businesses in my community?
Am I allowed to leave my home while the Shelter in Place Order is in effect?
Can I leave home to visit friends or family members if there is no urgent need?
Can I still get my mail and deliveries?
Can I still order the things I need online and have them delivered to my residence?
Can I get a ride in my favorite ride share/on demand service or a taxi?
Can I take public transport (bus, train)?
Can I get my prescriptions or other health care needs? Can I leave home to go to the pharmacy to get my prescription filled?
How will I get food and medicines I need if I must “shelter in place” in my home?
What if I need to get healthcare from my medical provider?
Can I still seek non-essential medical care like eye exams, teeth cleaning, elective procedures, etc.?
What should I do if I’m sick? If I or a family member need immediate medical attention, can I leave home to go to the doctor or hospital?
Can I leave home to care for my elderly parents or friends who require assistance to care for themselves? Or a friend or family member who has disabilities?
Can I visit loved ones in the hospital, nursing home, skilled nursing facility, or other residential care facility?
What if I can’t get out of the home? How can I get supplies and food?
Will all business offices and stores be required to close? What are “Essential Businesses”?
What if my business is not considered an Essential Business? Does the Shelter in Place Order require that I shut down my business facility?
Is the local government shutting down?
I work for the government—Can I continue to go to work?
What do I do if my employer requires me to go to work?
Does the Shelter in Place Order require that schools shut down?
I work for Apple, Google, or another large technology company that provides products and services that the public needs to access critical services. Is my company being completely shut down?
Will the Shelter in Place Order prevent companies working on vaccines and testing for COVID-19 from continuing to do that work?
Are non-profit organizations allowed to continue operating?
Am I allowed to leave the areas covered by this Order in order to travel to/from a job outside the Bay Area? Does the Order allow me to leave my City or County?
What do I do about my kids? I have to work.
Can I leave home to go to my church, synagogue, mosque or other place of worship?
Can I leave home to exercise?
I become anxious when cooped up in my house. Am I allowed to go outdoors for fresh air or exercise?
What do I do about my loved one who needs care from me?
Can I go to the store (grocery store, market, corner store, food bank, etc.) to buy food and other things?
Can grocery stores, farmers markets, and other food retailers remain open?
I operate a food facility-- what practices should I follow to keep my patrons safe?
Can I go shopping for things other than food/groceries?
Can I go to the bank?
What are the social distancing guidelines I still need to follow?
When practicing social distancing, how far should I stay away from others if I must be away from my home?
What if I’m in a line and there isn’t six feet between me and others?
I work for an essential infrastructure organization—can I leave home to go to work?
I work in healthcare operations—can I leave home to go to work?
Can I go to a bar/nightclub/theater?
Can I go to a restaurant, café, coffee or tea shop, ice cream shop, or other foodservice location?
Is my favorite restaurant, café, coffee or tea shop, ice cream shop, or other foodservice location open?
I don’t cook—how can I purchase meals?
How can I access free or reduced-price meals for myself or my family?
Can I go to the gym or health club?
Can I walk my dog/pet?
Can I go to a vet or pet hospital if my pet is sick?
What if my plumbing gets stopped up or there is another problem with necessary equipment at my home? How will I access those sorts of services?
What if I want to go to work at a physical location in the City or in the six affected counties and I’m not sick?
What happens if I don’t comply with the Shelter in Place Order?
Can I operate a business that can or does sell things that can be delivered to people’s homes; can I continue doing that and shift more of my business to a delivery model?
Can I take my kids to the park and can we use playgrounds?
If I am currently outside the City, can I travel into the City?
What about persons experiencing homelessness?
Where can I go if I am a business owner or employee of a business that has been affected by COVID-19?
Are there resources for seniors?
What do I do if a store is not observing social distancing? I've heard this about grocery store aisles, to-go pick-up.
What do I do if a customer is not staying away 6 feet and I can't move away?
Is there a hotline for questions or complaints?
What is the City doing about the street campers, now that we have a pandemic?
Will the City make masks mandatory? If yes, will the City make them available?
What is Sonoma County’s parks closure order?
How can I access and use the parks?
Why can’t I drive to a park?
What if I drive to a park anyway?
What if there is no park within walking or biking distance?
When can we drive to parks?
What if I have a disability or am not physically able to walk or bike to a park near my home?
Are Sonoma Coast beaches open?
Are Russian River beaches open?
Am I required to wear a face covering in a park?
Are Class 1 trails open to cyclists?
What type of fishing access is allowed?
Can I use tennis and basketball courts or sports fields?
Can I exercise on schoolyards and school fields?
Are golf courses open?
What if I live near a park and I see people parking and walking into the park?
Can I ride my horse into a park near my home?

Fire Chief: Bill Braga

7425 Bodega Avenue
Sebastopol, CA 95472
Phone: 707-823-8061
Fax: 707-823-4703
Email: bbraga@cityofsebastopol.org

 

Office Hours

Open Monday - Thursday 7:00 - 5:30
Closed 12:00-12:30
Closed Fridays