PG&E Public Safety Power Shutoff


If extreme fire danger conditions threaten a portion of the electric system serving our community, it may be necessary for PG&E to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff (PSPS). During a PSPS all customers serviced by an affected power line will have their power shut off. Power outages could last multiple days depending on the severity of the weather and other factors. It is important that you and your family have an emergency preparedness plan in place.

Be prepared to take action if/when PG&E notifies you regarding a possible shutoff. 


Sign up for emergency alerts.

  • Nixle (text alerts from local public safety departments): Text your zip code to 888777 or sign up online.

  • SocoAlert (emergency notifications from the County of Sonoma): Sign up here.

  • PG&E Alerts: sign up here or call 1(866) 743-6589.

PG&E Safety Checklist

Update your contact information with PG&E:  Visit or call 1 (866) 743-6589

  • Plan for any medical needs.

  • Keep a hard copy of emergency phone numbers on hand.

  • Build or restock your emergency kit.

  • Designate an emergency meeting location.

  • Practice manually opening your garage door.

  • Consider staying with a friend or relative during an outrage.

  • Ensure any backup generators are ready to safely operate. Find generator safety tips at 

To learn more, please contact PG&E at 1-866-743-6589 and


Preparedness Resources

PG&E 7-day PSPS forecast and maps – Emergency and disaster preparedness information from the Department of Homeland Security – Sonoma County emergency and preparedness information – California Governor’s Office of Emergency Services website – CAL FIRE’s wildfire preparedness website – California’s Fire Safe Council Website – PG&E’s website on what to do before, during, and after a wildfire - California's largest energy companies' website on how to prepare for Planned Public Safety Power Shutoff (PSPS) events


In the event of life-threatening emergency, call 911.

Frequently Asked Questions

Have a question that you don’t see here? Email us at

Where can I find out if a PSPS may be imminent?
Will I be notified in advance of a PSPS?
Will I have water?
Will I have water if I am on a well?
Will there be a cooling center in Sebastopol during a PSPS event?
Will I have sewer services?
Will I have garbage service?
Will traffic signals be operational?
Will City offices have power?
Will gas stations be operational?
Will ATMs be operational?
Will mobile phones work?
Will landlines work?
Will grocery stores be open?
Will the hardware store be open?
How do I know when the power will be turned back on?
Where can I find answers if I have a question that I do not see listed here?